Maintenance Triage

Live Requires Standard plan or higher · Agent role

Industry: Property Management — this app appears only on tenants provisioned for that vertical.

Triage maintenance requests and priority.

Workspace fields

These labels match the live EZ4Youtech workspace (sidebar provider + main panel):

• Lead information (required) — textarea field in the workspace
• Urgency (required) — radio field in the workspace
• Budget band (optional) — select field in the workspace
• Scoring criteria (optional) — text field in the workspace

Primary action button: Score lead

Workspace overview

Before you start

• Log in as a user on your company tenant (admins set up BYOK separately).
• Confirm your tenant admin has saved at least one AI provider key (OpenAI, Together, or Anyscale).
• Verify your plan includes Standard apps — disabled apps show the plan required to unlock them.

Step-by-step

1. Open the app — In the workspace sidebar, select Maintenance Triage under Industry apps.
2. Choose your AI provider — In the sidebar, pick the BYOK provider your admin configured (OpenAI, Together, or Anyscale).
3. Fill Lead information — Enter Lead information (required) in the workspace form.
4. Fill Urgency — Enter Urgency (required) in the workspace form.
5. Fill Budget band — Enter Budget band (optional) in the workspace form.
6. Fill Scoring criteria — Enter Scoring criteria (optional) in the workspace form.
7. Run the app — Click Score lead. Output appears in the Result panel with download option.
8. Review before client use — Confirm facts, dates, and compliance language. Do not paste full SSN or card numbers.

Example inputs

Paste similar data in the workspace — use only data you are allowed to process. Field names match the live product.

Lead information

Web form: roof replacement, timeline 2–3 months, budget band $18–22k, homeowner

Paste CRM notes, form answers, or call summary — source, urgency, budget signals.

Urgency

Warm

Hot = ready now; Cold = nurture.

Budget band

$25k–$100k

Revenue or deal size band from discovery.

Scoring criteria

fit, urgency, budget, and decision-maker access

How you want leads ranked (optional; defaults work for most teams).

Try these scenarios

Adapt these prompts to your client — do not paste payment card numbers, SSNs, or full IDs.

• Score this trade-show lead for commercial HVAC install timeline.
• Inbound web lead: budget mentioned but decision-maker unclear.
• Re-engage cold lead from 90 days ago with new promo interest.

Expected result

Shape of the AI output in the Result panel — review before client use.

Example output (lead score)

• Score: e.g. 72/100 with brief rationale
• Fit / urgency / readiness tags based on your criteria
• Suggested next action: call, nurture, or disqualify

Tips

• Keep prompts specific: include dates, names, and constraints for better drafts.
• Do not paste full payment card or government ID numbers — use business-appropriate excerpts only.
• If the app is locked, ask your admin to upgrade the tenant plan or confirm BYOK setup.

← Back to industry app tutorials · Getting started · FAQ